Privacy Policy
Last Updated: September 3, 2026
At Mani Digital Store, we respect your privacy and are committed to protecting the personal information you provide when you use our website, place an order, create an account, submit a review, or contact us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared with third-party service providers.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Create an account
- Place an order
- Complete checkout
- Contact customer support
- Subscribe to promotional communications
- Submit a product review
- Upload photos or videos with a product review
- Participate in promotions or other website activities
The information we may collect includes:
- Full name
- Email address
- Phone/mobile number
- Billing address
- Shipping/delivery address
- Order and purchase information
- Account username and password
- Product reviews, ratings, photographs and videos
- Information you provide when communicating with us
We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, approximate location, and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange delivery of your purchases
- Confirm and communicate about your orders
- Provide customer support
- Process returns, refunds and exchanges
- Manage your customer account
- Respond to your questions and requests
- Prevent fraud, abuse and unauthorized activity
- Improve our website, products and services
- Maintain website security
- Analyze website traffic and performance
- Send promotional communications where permitted and where you have provided appropriate consent
- Display product reviews, ratings, photographs and videos submitted by customers
- Comply with applicable legal and regulatory requirements
We only use personal information for legitimate business purposes related to operating and improving our services.
3. Customer Accounts
If you create an account on our website, we may store information associated with your account, such as your name, email address, phone number, billing information, shipping addresses and order history.
You are responsible for keeping your account login credentials confidential.
Please contact us immediately if you believe your account has been accessed without your authorization.
4. Payment Information
When you make a payment, payment information may be processed by the applicable payment gateway or financial service provider.
Where payment processing is handled by a third-party payment provider, we generally do not store your complete payment card or financial credentials on our own servers.
Payment providers may process your information according to their own privacy policies and terms.
Do not send complete card numbers, PINs, passwords or other sensitive payment credentials to us by email, WhatsApp, contact forms or social media.
5. Shipping and Delivery
To fulfill your order, we may share necessary information with delivery and courier service providers.
This may include:
- Customer name
- Phone number
- Delivery address
- Order information
We only provide information reasonably necessary for delivery and related services.
6. Product Reviews, Photos and Videos
Customers may be able to submit product ratings, reviews, photographs and videos.
If you submit a review, the information you provide may be displayed publicly on the relevant product page, including:
- Your displayed name
- Star rating
- Review text
- Photos
- Videos
- Review date
Please do not include personal information in a public review or uploaded photograph/video that you do not want other website visitors to see.
We may moderate, reject or remove reviews or uploaded media that are fraudulent, offensive, misleading, unlawful, spam, irrelevant, or otherwise violate our website policies.
7. Cookies
Our website may use cookies and similar technologies to provide essential website functionality and improve your experience.
Cookies may be used to:
- Keep you logged into your account
- Remember items in your shopping cart
- Maintain checkout sessions
- Remember website preferences
- Understand how visitors use our website
- Improve website performance
- Measure advertising and marketing performance
Some cookies may be placed by third-party services that operate on our behalf.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website, including login, shopping cart and checkout features.
8. Analytics and Advertising Technologies
We may use third-party analytics and advertising technologies, such as Google Analytics, Google Ads, Meta Pixel, TikTok Pixel or similar services, to understand website activity, measure advertising campaigns and improve our marketing.
These services may collect information about your device, browser, website activity, pages visited and interactions with advertisements.
Where applicable, these third parties process information according to their own privacy policies and terms.
We do not sell your personal information to third parties.
9. When We Share Information
We may share necessary information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Courier and delivery companies
- Website hosting providers
- Website and security service providers
- Analytics providers
- Advertising and marketing platforms
- Customer support services
- Technical service providers
We only share information reasonably necessary for the relevant service or business purpose.
We may also disclose information where required or permitted by applicable law, legal process, court order, or to protect our rights, customers, website, or business.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted to or through our website.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete and maintain records of transactions
- Provide customer support
- Resolve disputes
- Prevent fraud and abuse
- Maintain business and accounting records
- Comply with applicable legal or regulatory requirements
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable record-keeping requirements.
12. Your Choices and Requests
Depending on applicable law and the circumstances, you may contact us to request:
- Access to personal information we hold about you
- Correction of inaccurate information
- Updating of your account information
- Deletion of information where appropriate
- Withdrawal from certain promotional communications
Some information may need to be retained where necessary for legitimate business, security, accounting or legal purposes.
To make a privacy-related request, contact us using the information provided in the Contact Us section below.
13. Marketing Communications
If you choose to receive promotional communications, we may contact you through email, SMS, WhatsApp or other available communication channels about products, offers, promotions or updates.
You may request to stop receiving promotional communications at any time.
Transactional communications, such as order confirmations, delivery updates, payment notifications or important account messages, may still be sent when necessary to provide our services.
14. Children’s Privacy
Our website is intended for general consumers and is not knowingly directed toward children for the purpose of collecting unnecessary personal information.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review and, where appropriate, delete the information.
15. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, courier services or other external websites.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable requirements.
When we make changes, we will update the Last Updated date at the top of this page.
Your continued use of our website after an updated Privacy Policy is published means that you acknowledge the updated policy.
17. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
Store Name: MANI DIGITAL STORE
Website: https://manidigitalstore.com
Email: support@manidigitalstore.com
Phone/WhatsApp: +92 301 4805475
Business Address: +966 54 163 8540
We will make reasonable efforts to respond to privacy-related requests within a reasonable period.
18. Applicable Law
This Privacy Policy is intended for our operations and customers in Pakistan and is to be interpreted consistently with applicable laws and regulations of Pakistan.
Nothing in this Privacy Policy is intended to remove or limit any rights or protections that cannot lawfully be excluded or limited.
End of Privacy Policy