TERMS & CONDITIONS
Last Updated: September 3, 2026
Welcome to MANI DIGITAL STORE. These Terms & Conditions govern your use of our website and the purchase of products and services through our online store.
By accessing or using our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Our Store
Store Name:Â Mani Digital storeÂ
Website:Â https://manidigitalstore.com
Email:Â support@manidigitalstore.com
Phone/WhatsApp:Â +92 301 4805475
Address:Â Bhatta No.1 Gulberg Road BahawalpurÂ
We sell electronic products and accessories through our online store and may update, add, remove, or discontinue products from time to time.
2. Eligibility
By using this website, you confirm that:
- The information you provide is accurate and complete.
- You have the legal capacity to enter into a purchase transaction.
- You will use the website for lawful purposes.
- You will not use the website to commit fraud, abuse, or any unlawful activity.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, colors and other information are accurate.
However:
- Actual product colors may vary depending on your device or screen.
- Product images may be for illustration purposes where clearly stated.
- Specifications may change due to manufacturer updates.
- Availability may change without notice.
- Minor packaging or design differences may occur.
We reserve the right to correct errors or update product information at any time.
4. Prices
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
Prices may change without prior notice.
If an obvious pricing or listing error occurs, we reserve the right to cancel the affected order and provide a refund where applicable.
Any applicable delivery charges, taxes, fees or other charges will be communicated during checkout or before order confirmation where applicable.
5. Placing an Order
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or another available communication method.
An order confirmation does not necessarily guarantee that the order will be fulfilled.
We reserve the right to refuse or cancel an order due to:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraud
- Duplicate or suspicious orders
- Incorrect customer information
- Delivery limitations
- Technical errors
- Other legitimate business reasons
If we cancel a prepaid order, any eligible payment will be refunded through the applicable payment method or process.
6. Customer Information
You are responsible for providing accurate information when placing an order.
This includes:
- Full name
- Correct phone number
- Complete delivery address
- City
- Relevant delivery instructions
We are not responsible for delays, failed deliveries or additional costs caused by incorrect or incomplete information provided by the customer.
7. Order Verification
For certain orders, particularly cash-on-delivery orders, we may contact you by phone, SMS or WhatsApp to verify the order.
If an order cannot be reasonably verified, we may cancel it.
We may also limit or refuse repeated orders where there is a history of refused deliveries, fraudulent activity or abuse of our services.
8. Payment
We may offer payment methods such as:
- Cash on Delivery (COD)
- Bank transfer
- Online payment
- Other payment methods displayed during checkout
Payment methods may vary depending on location, product, order value or availability.
For online payments, payment processing may be handled by third-party payment providers.
We do not guarantee the availability of any particular payment method at all times.
9. Cash on Delivery
For COD orders, payment is generally collected by the applicable delivery service upon delivery.
Customers should ensure that the order details are correct before confirming the order.
Repeated refusal or non-acceptance of legitimate COD orders may result in restrictions on future COD orders.
10. Shipping and Delivery
Orders are shipped to the address provided by the customer.
Estimated delivery times may vary depending on:
- Delivery location
- Courier service
- Product availability
- Weather conditions
- Public holidays
- Security conditions
- Unexpected logistical delays
Delivery estimates are not guaranteed unless explicitly stated otherwise.
Once an order has been handed over to the courier, delivery may be subject to the courier’s operational policies.
For more information, please refer to our Shipping Policy.
11. Inspection at Delivery
Where possible, customers should inspect the package at the time of delivery.
If the package appears visibly damaged, opened or tampered with, please notify the courier and contact us as soon as possible.
Customers should retain relevant evidence, including photographs or videos of damaged packaging or products, where applicable.
12. Returns, Exchanges and Refunds
Returns, exchanges and refunds are subject to our separate Return & Refund Policy.
Before returning any product, customers should contact us through our official customer support channel and follow the return instructions provided.
Products may need to meet specific eligibility conditions for return or exchange.
13. Electronics and Warranty
Where a product includes a manufacturer warranty, warranty coverage is subject to the manufacturer’s warranty terms and conditions.
Not every product necessarily includes a manufacturer warranty.
Unless expressly stated on the product page or invoice, we do not provide an additional warranty beyond the warranty specifically offered for that product.
Warranty claims may require:
- Proof of purchase
- Order number
- Product serial number
- Photos or videos
- Inspection or verification
Damage caused by misuse, physical damage, liquid damage, unauthorized modification, improper installation, electrical issues or normal wear and tear may not be covered.
14. Open-Box, Used or Refurbished Products
If a product is listed as open-box, used, refurbished, renewed or otherwise non-new, its condition will be described on the relevant product page where applicable.
Customers should carefully review the product description and condition before placing an order.
15. Product Reviews
Customers may be allowed to submit ratings, reviews, photographs and videos.
By submitting review content, you confirm that:
- The content is truthful and based on your genuine experience.
- You have the right to submit the content.
- The content does not violate another person’s rights.
- The content does not contain unlawful, abusive, misleading or inappropriate material.
We may moderate, reject, edit for formatting, or remove reviews that are fraudulent, spam, offensive, misleading, unlawful, irrelevant or otherwise violate our policies.
We may display approved reviews, ratings, photographs and videos on our website for product-related purposes.
16. Intellectual Property
All website content, including but not limited to:
- Logos
- Brand names
- Product descriptions
- Graphics
- Images
- Website design
- Text
- Videos
- Software
is owned by us or used with appropriate permission/licensing unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell or commercially exploit our website content without prior written permission.
17. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website.
- Introduce viruses, malware or harmful code.
- Interfere with website functionality.
- Submit fraudulent orders.
- Use stolen payment information.
- Abuse promotions, coupons or discounts.
- Scrape or copy website content without permission.
- Impersonate another person or business.
- Submit fake or fraudulent reviews.
We reserve the right to restrict or terminate access where misuse or abuse is identified.
18. Third-Party Services
Our website may use third-party services, including payment providers, courier companies, analytics services, advertising platforms, hosting providers and other technology providers.
Third-party services may have their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party providers.
19. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
- Maintenance
- Technical problems
- Hosting issues
- Security incidents
- Internet/network problems
- Third-party service interruptions
- Other circumstances beyond our reasonable control
20. Limitation of Liability
To the extent permitted by applicable law, we will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
21. Force Majeure
We will not be responsible for delays or failure to perform our obligations where the circumstances are beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Floods
- Earthquakes
- Fire
- War
- Civil unrest
- Government restrictions
- Strikes
- Major network or infrastructure failures
- Courier disruptions
- Other unforeseen events
22. Account Termination
We reserve the right to suspend or terminate customer accounts where there is evidence of:
- Fraud
- Abuse
- Repeated order manipulation
- Unauthorized activity
- Violation of these Terms
- Other serious misuse of our website
Termination does not remove any rights or obligations that arose before termination.
23. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
24. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this page and the Last Updated date will be changed accordingly.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
25. Governing Law
These Terms & Conditions are intended for customers and transactions in Pakistan and shall be interpreted in accordance with the applicable laws of Pakistan.
Any dispute will be handled according to the applicable laws and jurisdiction of Pakistan.